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Mines Inspectorate Safety Newsflash

In late March Titan Technologies (SE Asia) P/L was alerted by a Titan Tool end user that a Hydraulic Torque Wrench leaked during operation.

This alert was addressed by our representative Gary Hardwick in Mackay. Gary inspected the tool and requested pertinent information in regards to the application; he also requested information regarding any repairs that may have been done without the company's knowledge (either in situ or at a repairer's shop other than Titan).

Gary discovered that the tool was sent to a competitor's shop for servicing and inspection; he also found that the service of the tool carried out by the competitor was incomplete and "non-oem" parts were used to reseal the uni-swivel joint.  

The term "incomplete" relates to the fact that the repairer did not replace ALL seals in the uni-swivel joint; he found that only two seals were replaced; whereas all seals must be replaced every time the swivel is disassembled and then the tool tested to full operating pressure (10000 PSI).

The term "NON-OEM parts" relates to the seals used in completing this task were not Titan parts. The seals of a uni-swivel joint are of paramount importance; the seals' material properties, dimensions and tolerances when installed must be exact and there is no compromise in this instance.

We consider this a very sloppy repair job that could have caused undue harm to the end-user; but this also impacts Titan's reputation as a Tool Manufacturer and an International Supplier of high quality tools worldwide. Titan tools have an excellent reputation worldwide and are used in several applications including mining, oil & gas, aviation, marine, power generation, etc; and Titan tools have always proven to be a very reliable and high performance tool. But it is fair to add that emphasis must be put on how these tools are maintained, serviced, repaired and recalibrated during their life cycle.

Although the Safety Newsflash issued by B McKinnon on 28 March 2012 addressed some of the critical points that must be observed when using high pressure hydraulic tools; he failed to indicate the cause of failure which in this istance would be an integral part of addressing why the incident occured. Not providing the complete story in detail and the pertinent information; yet pointing out the product brand name and model creates a negative perception and we take an exception to this part of his report.

Titan Technologies (SE Asia) P/L wishes to assure its customers and Titan tools end-users that we have distributed this product over 12 years and we will continue to provide the best product and the best support. Should you have any concerns with regards to the above information do not hesitate to contact your nearest Titan Tools representative for further clarification on this matter. And we wish to take this opportunity to extend our thanks to all Titan Tools customers for their business and support over the past 12 years.

 

        

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